About us
Shipping
Orders can be delivered worldwide. The shipping method, costs and delivery time depend on:
- the size / weight of your parcel
- the destination (shipping address)
Shipping within Europe
Parcel delivery
Orders that can be shipped with the DPD parcel service: a max. length 175 cm, max. size 300 cm, max. weight 31.5 kg. We do our best to ship our parcels the next business day.
Track & trace
In order to offer you optimal service we have chosen to ship with DPD Predict You will receive the track & trace code from DPD one day prior to delivery. On the day of delivery you will receive an e-mail with the timeframe in which your package will be delivered. It also contains a link to track your order via live tracking and you have the following options: change delivery address and / or delivery day , pick up at parcelshop and drop-down destination. This service is available for all deliveries within the Benelux.
Pallets
Large shipments or heavy/fragile products are scheduled for pallet delivery. The delivery time depends on the planning of the external carrier. On average, the delivery time for a pallet shipment is approximately 3–4 working days.
Shipping costs standard parcel service
Standard shipping costs for various (EU) countries apply to deliveries via the parcel service. These will be visible in your shopping cart after entering the delivery address. This also applies to the Wadden Islands
Shipping outside Europe and pallet deliveries
For destinations that can not be delivered with the parcel service or our transportation service, the shipping costs have to be calculated. The costs depend on the destination, size and weight of the shipment. Put the required articles in the shopping basket and then choose 'request a quotation'. You will receive a quotation from us.




